If you are in crisis, emotional distress, or at risk of suicide call 9-1-1, go to the local hospital emergency room, or call the mental health crisis line at 613-544-4229 or if you are a KHSC staff member, contact Homewood Human Solutions at 1-800-663-1142. Someone is there to help.

Employee & Family Assistance Program

KHSC employees have access to a completely anonymous and confidential Employee & Family Assistance Program (EFAP) through Homewood Health.  The services are free of charge and available to you, family members and dependants 24-7.  All information remains private and confidential and KHSC received no information on who has accessed the service.

Access EFAP HERE or call 1-800-663-1142

 Accessing the website for the first time? Log in with the Customer Account Name: Kingston Health Sciences Centre and Invitation Code: KHS141

Click HERE for information on what to expect when calling the EFAP for the first time.

What EFAP Offers: 

  1. Professional and confidential counselling for personal, family or work-related problems. Visit Homewood Health website or call 1-800-663-1142 to make an appointment with a counsellor or to speak immediately with a counsellor if you or someone in your household are in crisis. While EFAP's short term focused counselling model of 4 to 6 sessions is typically adequate for many staff and the issues they are facing, there are situations where more comprehensive/longer term counselling is needed. Effective August 2022, staff will also have access to expanded counselling, up to 20 sessions/hours, through Homewood's Trauma Care Program and Depression/Anxiety Care Program
  2. Life Smart Coaching Services to assist you and your family in addressing issues that may affect your well-being including for example:
  • Financial counselling
  • Career counselling
  • Grief and Loss
  • Legal consultation and discounted legal services (excludes real estate)
  • Child and Elder Care resources
  • Nutritional counselling with a Dietician
  • Addictions support, substance use, technology, vaping
  • i-Volve CBT self-paced treatment program for depression and anxiety

    Crisis Management for those situations that would benefit from an onsite counsellor providing support to staff in the form of crisis defusing or debriefing. 

EFAP services are confidential and free for all KHSC employees. Should your needs extend beyond the scope of EFAP coverage, Homewood Health will help you explore the options. 

Watch a quick tutorial


An in depth review (30-minute webinar recording) of services and programs available to KHSC employees and family members is available HERE. Password: 4L==65e3


Sign up for a live, virtual EFAP orientation session to hear more about what services are available under our EFAP HERE

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